Privacy Policy
Vizdomtech is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients and visitors in compliance with the Personal Information Protection Act (PIPA) of Alberta and other applicable Canadian privacy laws.
Information We Collect
We may collect the following types of personal and technical information:
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Personal Information: Name, address, phone number, email address, and other contact information when you inquire about or use our services.
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Service Data: Information related to your security system installation, maintenance schedules, monitoring preferences, and upgrade history.
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Technical Data: IP addresses, browser type, operating system, and usage details when you visit our website or interact with our systems online.
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Surveillance Data: If applicable, we may access footage from CCTV and alarm systems as part of maintenance, monitoring, or troubleshooting services.
How We Use Your Information
We use your information to:
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Provide, install, and maintain security systems
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Monitor alarms and provide rapid response services
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Customize security solutions based on your needs
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Communicate updates, service reminders, and promotions
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Improve our products, services, and customer experience
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Comply with legal and regulatory requirements
Sharing Your Information
We do not sell your personal information. We may share your data with:
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Authorized Service Providers: Trusted contractors and technicians assisting with installations or maintenance.
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Monitoring Partners: In cases where alarm system monitoring is outsourced.
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Law Enforcement: When required by law or to protect property, life, or legal rights.
All third parties are contractually obligated to protect your information in accordance with this policy.
Data Security
We employ strong administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Your Rights and Choices
You have the right to:
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Access your personal information
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Correct or update inaccurate information
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Withdraw consent (subject to legal or contractual restrictions)
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Request deletion of your personal data (where applicable)
To make such requests, please contact us at https://www.vizdomtech.ca
Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the revised "Last Updated" date.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:
Contact Information
For questions regarding these Terms & Conditions, contact:
Vizdomtech Pvt LTD
Suite 220, 8944 182 Street
Edmonton, AB T5J 2G9
📞 780-850-5597
📧 info@vizdomtech.ca